Returns & Exchanges
At Cadence, we want your home to feel perfectly curated, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your selection doesn't harmonize with your space, we are here to facilitate a seamless exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully repack your items in their original protective packaging to ensure they arrive at our warehouse without damage.
- 3.Label and Ship
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects the returned pieces, your refund will be processed to your original payment method within 5-7 business days.